Practice Assistant (Trademarks)

Reference #: PAT_-_08-22-22
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The Ottawa office of Borden Ladner Gervais LLP (BLG), a leading, innovative and client-focused law firm in Canada, is seeking a Practice Assistant (Trademarks).

Purpose of the Role

The Practice Assistant (Trademarks) will be expected to provide support to leading Trademark Agents and contribute to the overall excellent level of service provided to our clients by the Intellectual Property Group.

The Practice Assistant will take an active interest in, and obtain a thorough understanding of, all aspects of client requirements to provide exceptional service levels to the Agents and our clients. The Practice Assistant will act as workflow coordinator for other support services including delegating and reviewing the completion of document production, file management, copying/scanning work and other administrative work.

Key Responsibilities

The key responsibilities of this role are:

  • Manage due dates for Agents and follow up with clients when needed
  • Assist with the preparation of correspondence with clients and associates in many jurisdictions
  • Communicate internally and externally, to ensure that all correspondence and deadlines are managed in a timely manner and in accordance with the BLG Service Standards
  • Distribute workflow as appropriate to Administrative team members
  • Draft, file and report revised applications and office action responses
  • Assist with preparation of correspondence in oppositions, summary cancellation proceedings, and disputes
  • Coordinate with support teams to arrange meetings and travel requirements
  • Support Agents in marketing activities including involvement in preparation of pitches and presentations
  • Manage client accounts including ensuring all time is captured and invoiced in accordance with client instructions
  • In addition to providing support to the Agents to whom they report, a Practice Assistant will also provide assistance to their colleagues as required

Key Competencies

  • Legal Assistant or Law Clerk Diploma or equivalent experience;
  • Minimum 3 years’ experience in a related role, experienced in practice management, and extensive knowledge of Trademarks
  • Proficiency in MS Office (excellent knowledge of advanced functions in Word);
  • Ability to communicate in a professional manner with clients and lawyers;
  • Ability to interact professionally with clients and all members of the firm;
  • Strong organizational skills and time management skills;
  • Self-starter who can work with minimal instruction/supervision;
  • Detail-oriented individual with good proofreading skills;
  • Excellent multi-tasking skills;
  • Ability to follow instructions with minimal supervision and take initiative;
  • Able to set priorities while maintaining flexibility;
  • A team player with excellent interpersonal skills.

How to Apply

We thank all applicants for their interest in this position, however, only applicants selected for an interview will be contacted.

At BLG only those BLG members who are fully vaccinated against COVID-19 with a vaccine approved by Health Canada will be permitted to attend a BLG office or event. “Fully vaccinated” means having received the full series (usually 2 doses) of a vaccine approved by Health Canada, with more than 14 days having passed since the second dose was administered. “Attending a BLG office” includes attending social or business gatherings organized by the Firm, with limits on the number of attendees in accordance with public health guidelines. With respect to client meetings, only fully vaccinated members of the Firm can meet in person with clients (others can attend virtually), unless prior authorization has been obtained from BLG and the client. For any BLG member who is not fully vaccinated, and if the Firm requires your attendance in the office to perform your role, you must take a rapid antigen test conducted within the 24 hours prior to your coming to the office, and you must show proof of a negative test result. A new test is required for each day you are physically in the office. Accommodations will be made for valid medical and religious reasons. Everyone at BLG is required to carry out the duties of their role while upholding the important principles of our respectful workplace policies, and treating everyone with respect, regardless of position. At BLG, valuing diversity and inclusion is key to a respectful workplace.

BLG is committed to building and fostering a workplace that is reflective of our communities, where all firm members feel included, valued, and heard. We welcome applications from all qualified candidates but acknowledge the systemic and structural barriers that have, historically, marginalized and barred certain groups from accessing employment opportunities. As part of our commitment to removing barriers to employment, we strongly encourage applications from members of these historically marginalized groups including, but not limited to, Indigenous peoples, racialized individuals, members of the LGBTQ+ community, people with disabilities and women. Accommodations are available, upon request, in all aspects of the recruitment process.

* Please note that relatives of current BLG employees and partners are not eligible for consideration.