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Manager, Records Management (one year contract)

Reference #: MRM_-_11-16-21
Calgary , Montreal , Ottawa , Toronto , Vancouver
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Borden Ladner Gervais LLP (BLG), a leading, innovative and client-focused law firm in Canada, is seeking a Manager, Records Management (One Year Contract).

Purpose of the Role

The Manager, Records Management will be expected to lead and develop the Records team, provide Records Information Management expertise on a project or request basis and support a national Records Information Management Program and Department in accordance with the Firm’s Records Management Policy and Procedures.

Key Responsibilities

The key responsibilities of this role are:

  • Provide leadership, coaching and development for the national Records team, with direct day-to-day oversight of the coordinator level roles as required for regular operations
  • With oversight from the Senior Manager, lead activities focused on establishing and building a national RIM program and department approach that encompasses all locations
  • Assist with development and maintenance of RIM policies, procedures and process documents, and engage with intermediary levels of management and stakeholders
  • Perform research supporting program development, validate requirements, inform Senior Manager and appropriate Firm stakeholders regarding mandatory RIM requirements while providing insight on industry best practices
  • Assist in developing RIM system specifications by utilizing best practices, assessing business needs, and clearly documenting requirements
  • Subject matter expert for Retention and Disposition, ensure security and appropriate preservation of all records, support the execution of holds as required and maintain destruction log of approved records disposals
  • Contribute to firm projects as a subject matter expert (SME) and prepare current project status reports
  • Educate on industry best practice, legal requirements, law society guidelines, retention and disposition rules
  • Manage RIM related vendor relations including reporting of performance issues, conduct invoice reconciliation and processing
  • Maintain RIM related protocols and communicate procedures
  • Other duties as may be assigned.

Key Competencies

  • Minimum 5-10 years relevant Records Management experience, 3 years at supervisory level
  • Post-secondary degree or program in Records Information Management, or equivalent combination of education and experience
  • Legal industry experience preferred, with understanding of the legal, regulatory and operational environment
  • Proven leadership skills with strong abilities as a coach, advocate and influencer
  • Strong professional presence and conduct, able to effectively interact with all levels including senior management
  • A team player with highly effective communication and interpersonal skills
  • Advanced filing and classification knowledge, search techniques and processes in all formats
  • Ability to work independently, follow instructions with minimal supervision and take initiative
  • Proficient with technology including Microsoft Office (Outlook, Word, Excel, PowerPoint) as well as the firm’s Document Management System, Records Management Software, Document Imaging Software, and any additional firm applications used to manage client matter records and information

How to Apply

We thank all applicants for their interest in this position, however, only applicants selected for an interview will be contacted.

Everyone at BLG is required to carry out the duties of their role while upholding the important principles of our respectful workplace policies, and treating everyone with respect, regardless of position. At BLG, valuing diversity and inclusion is key to a respectful workplace.

BLG is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

*Please note that relatives of current BLG employees and partners are not eligible for consideration.